Xinhua news network (reporter Chen yan)ETC, namely electronic parking fee system. Two days ago, a car owner in Beijing found that his ETC had to be sent to the e-label manufacturer for replacing the battery, which took a month before and after. If he couldn't wait, he had to get a new card. Given that ETC hardware is similar across the country, some citizens are worried that their ETC will suffer the same problem. Reporters learned that nanjing also to get the after-sales point solution, 60 yuan for the maximum fee, but the fastest one working day on the line.

ETC systems require batteries, since batteries must have a lifetime. After interviewing the staff of jiangsu tongbao co., LTD., which is responsible for ETC. Sutong card in our province, the reporter learned that each ETC system currently handled has a two-year free warranty period, and it is confirmed that batteries are indeed needed in the electronic label of each system, even the ones with solar energy storage function issued in the later period. Will users in nanjing encounter the same difficulties when similar situations occur

In case of failure, we also need to return to the manufacturer to confirm that the replacement is free of charge within the two-year warranty period, and the upper limit of maintenance fee for replacement according to different situations is 60 yuan. For example, local manufacturers in nanjing have corresponding after-sales service points. If the battery is only replaced, it can be retrieved after a normal working day. The worker also told the reporter that nanjing has not received any user maintenance cases submitted two years after the use of ETC system, most of which are required to be repaired by failure within the warranty period, which is free of charge.